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Billing terms and conditions

The billing procedure for purchases made at Luna Stoltenberg through our website, lunastoltenberg.shop, is governed by these Billing Terms and Conditions ("Terms").

1. Authorization of Payment
By placing an order with Luna Stoltenberg, you give us permission to charge the full purchase price, including any applicable taxes and fees, to the payment method you have chosen (currently PayPal).

2. Invoice Details
At checkout, you promise to enter accurate, up-to-date, and comprehensive billing information. Your name, billing address, and payment information are all included in this. Order delays or cancellation may occur if incorrect billing information is submitted.

3. Money
British pounds (GBP) are used for all transactions. If you are using a different currency for your payment method, there might be fees associated with currency conversion.

4. Processing Payments
PayPal's platform securely processes payments. Your payment card information is not kept on our servers.

5. Receipts and Invoicing
An electronic invoice and receipt will be sent to you via email following a successful payment. For your records, kindly keep this.

6. Refused or Rejected Payments
Your order won't be processed if your payment is rejected or doesn't work. After receiving an email notification, you will be required to submit legitimate payment information in order to finalize your purchase.

7. Cancellation of Order
Any order may be canceled or refused at our discretion, including in the event of suspected fraud or unauthorized transactions. You will be informed in such circumstances, and any money that has been paid will be reimbursed.

8. Compensation
After the returned items are received and approved, refunds, if any, will be issued back to the original payment method within seven business days. For more information, please see our Return and Refund Policy.

9. Duties and Taxes
The relevant UK taxes are included in all prices. Customs duties, taxes, or fees may be imposed on international shipments (if applicable in the future) and are the recipient's responsibility.

10. Get in touch with billing support
For billing questions or concerns, please get in touch with us right away:

Email address: contact@lunastoltenberg.shop

Telephone: +44 824 563 5899

You confirm that you have read, comprehended, and accepted these billing terms and conditions by completing your purchase.