Our goal at Luna Stoltenberg is to make your billing process easy, safe, and clear.
Methods of Payment
PayPal is a secure method of payment acceptance. When you check out, PayPal's secure platform will ask you to finish your payment.
Details of Billing
To prevent delays or problems with your order, please make sure that all of the billing information you supply is correct and current.
The billing information supplied and the name on the payment method must match.
Confirmation of Order
An order confirmation email with your billing information and receipt will be sent to you as soon as your payment has been successfully processed.
Cost
Unless otherwise noted, all prices are listed in British pounds (GBP) and include applicable taxes.
Not Making Payments
Your order won't be processed if your payment is unsuccessful or rejected. Please check your payment details and try again, or get help from PayPal.
Refunds After we receive and authorize your returned items, we will process any applicable refunds back to the original payment method within 7 business days. Please refer to our Return and Refund Policy for more information.
Speak with Billing Support
If you have any questions or concerns about billing, please call us at:
Email address: contact@lunastoltenberg.shop
Telephone: +44 824 563 5899